Details of our cancellation Policy

Terms and Conditions
The rates do not include the lodging tax, federal tax and the provincial tax.

Flexible rates and packages

- Rates: All our rates are displayed in Canadian dollars, taxes have to be added to displayed rates.

Cancellation Policy
- Booking modification:

According to the rate and availabilities at the time of the modification, the guest will be able to modify his booking without charge until 1 day - 24 hours prior to the initial check-in date at noon (time of Quebec-City). Once this time passed, the booking is final.

- Cancellation:

In case of no show, the total amount of the booking will be taken on the credit card.

(*): It is the responsibility of the guests to purchase travel insurance with the company of his choice.
Out of time, the hotel will assume any responsibility in case of annulation or modification of a booking, even if the reason is directly or indirectly linked or due to:
- Bad weather conditions or severe weather
- Natural disaster, forest fires, flood, volcanic eruption, earthquake
- Canceled or delayed flights
- Illness, death of the guest or of one of his relatives.
- Loss of employment
- Strikes, wars, riots, act of God, governmental action, terrorist act, unforeseeable circumstances…

IMPORTANT INFORMATION:

- Non-smoking hotel: A fine of 1'000$+taxes (thousand dollars) will be imposed on anyone who won’t respect this rule.

- Capacity of guests per room: It is the responsibility of the guests to respect the maximum allowed capacity of guests according to the type of room booked. Otherwise, THE HOTEL reserves the right to prohibit the access to the booked room or to charge the extra costs to the guests for the use of a larger room, if available, in order to guarantee the comfort and the safety of the guests.

- Pets: All types of pets/animals are prohibited in the hotel

Cancellation policy

If the reservation is cancelled within a delay of 72 hours prior to arrival, starting at 4PM, or in case of no-show, the total amount of the first night per room, including taxes, will be charged on the credit card given to guarantee the reservation.

About the hotel

Our 3-stars hotel located in Downtown Quebec City and near Old Quebec City. Aux Deux Lions Inn is located from 5 to 10 minutes walking distance from Quebec City Convention Center, the fortified walls of Old Quebec, the Château Frontenac (the most prestigious and beloved hotel in Quebec City) and the Plains of Abraham.

Book your room today

Our hotel is near many cafes, bistros and restaurants of Rue Cartier. We welcome you in its 14 rooms and suites with a unique style. Book your room at the hotel today.

Contact us

25 Bld René-Lévesque Est
Quebec city (Qc) - Canada
G1R 2A9
8am to 7pm - Everyday